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Return/Refunds
Returns are issued via store credit within 10 days from the date of purchase.
Items excluded from returns:
Jewelry, seasonal items, gift cards, items damaged due to care of clothing do not qualify for return. We highly recommend reading the care instructions prior to washing or dry cleaning any items.
The returned item must be unworn, unwashed and in perfect condition, with the tags attached. If items look washed, worn, have odors or visible makeup/stains, we will not be able to accept the return for sanitary purposes.
What if my item is damaged or defective?
Please inspect all items upon receipt. If you believe an item is defective, you must contact us within 3 days of receipt. We are not able to make exceptions.
We inspect every item that is shipped out. Should you receive an item damaged, you will receive a replacement if the item is still in stock. If the item is not in stock, you will be refunded. Please follow the above instructions on how to return the item.
Once your package is received, please allow 7 business days (Monday- Friday and excluding holidays) for return processing. You will be emailed a notification once your return is received with instructions on how to claim your store credit.
When ordering, please make sure you enter the correct shipping address. We are not responsible for packages sent to the wrong address that was provided upon ordering. We will not refund for packages sent to the wrong address unless it is our fault.
We will only accept 5 returns in one calendar year. If more than 5 items are returned in one year, there will be a 20% restocking fee on top of the deducted shipping fee.
If the order is returned past the 10 day limit or does not fit the return guidelines, the items will be sent back to you and a standard shipping charge will be applied to your card. If we are unable to process payment for the shipping fee your item will be donated to a local women’s shelter after 14 days.
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